NeuroZen is sold with a 60-day money-back guarantee provided by the product's seller. This page summarizes how that guarantee works. neurozen-us.us is an affiliate website and does not process orders, payments, or refunds; all refund requests are handled by the seller's customer support team.
60-day money-back guarantee
Every NeuroZen package—2, 3, or 6 bottles—is covered for 60 days from the date of purchase. If you are not satisfied with the product for any reason within that window, you may request a refund under the seller's terms.
How to request a refund
- Contact the seller's customer support within 60 days of your order date. Contact details are provided in your order confirmation email and on the official checkout page.
- Provide your order number and the email address used at checkout.
- Follow the return instructions you receive. The seller may require you to return the bottles (used or unused) to the address they provide. Return shipping costs are typically the customer's responsibility.
- Once the return is received and processed, the refund is issued to the original payment method, minus any shipping and handling where applicable.
Important notes
- The 60-day window is counted from the purchase date, not the delivery date.
- Refund terms are set by the seller and may be updated. The terms shown on the official checkout page at the time of purchase are the terms that apply.
- Purchases made from unauthorized third-party sellers may not be covered by the guarantee.
Questions
For refund questions, contact the seller directly using the details in your order confirmation. For questions about this website, use our contact page. Related pages: Terms of Service, Disclaimer, Privacy Policy.
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